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Create and triage a case

A case is the persistent home for an Atlas investigation. Everything you pin to it stays there — other teammates open the same case and see the same evidence trail.

Click Cases in the left nav, then + New case. The form asks for six fields:

  • Title — one sentence describing the work (e.g. “Sales-order readiness on S/4HANA 2023”)
  • Description — optional context a reviewer should read first
  • Owner — defaults to you
  • Modules — one or more SAP modules (FI, CO, MM, SD, PP, PM, QM, HR, PS, WM, LE)
  • Postureclean-core, pragmatic, or unconstrained — scopes the guidance Atlas will emit
  • Source → target — the two release scopes Atlas will compare against

Submit. Atlas calls POST /api/atlas/cases and opens the case on the Resolve tab.

The Resolve tab is scoped to the case’s modules and release pair. Pick a starter prompt — “which deprecated APIs does the source release use?” is a good first triage — and press Ask.

Atlas returns a blocker list. Skim it for the top three items; open each drawer and press Pin to case. You now have an evidence backbone for the case.

Switch to the Corpus tab. Make sure the sources behind your pinned evidence are fresh; a stale source (> 72 h) will downgrade findings silently. If anything is red, add a re-scope note and come back once the crawler has refreshed (the next cycle is every few hours).

Every case has a shareable URL (/app/cases/<id>). Copy it into chat or a ticket. The teammate opens it and sees the same four tabs, the same pinned evidence, and the same Atlas state — no export, no CSV, no reconciliation.